Public and Legal Protection of Citizens' Rights as Patients

Project facts

Project promoter:
Center for Protection of the Rights in the Healthcare Association
Project Number:
BG05-0086
Target groups
Disabled,
Non governmental organisation
Status:
Completed
Initial project cost:
€38,445
Final project cost:
€27,125
From EEA Grants:
€ 23,455
The project is carried out in:
Bulgaria

Description

The project addresses the need to raise public awareness about patients’ rights especially among the vulnerable groups of people (the disabled, the elderly, the Roma) and opportunities for protection in case of violation of their rights. The project aims at disseminating information helping people make informed decisions. First, information about patients’ rights will be disseminated via a bilingual website, leaflets (among the Roma and the elderly) and 6 online discussions. Second, legal counseling and aid will be provided in case of violation of patients’ rights. Third, an online register of cases of violations will be set up and the data will be analyzed. Next, a database of court proceedings will be set up, the case law will be analyzed and the findings will be presented in a report. Finally, 2-day trainings on patients’ rights will be held in the 6 planning regions. The project will benefit the existing and future patients, medical specialists, healthcare NGOs and policy-makers.

Summary of project results

The following activities were implemented under the project: 1) maintenance of a bilingual website with information about patients’ rights of citizens including FAO; 2) ongoing dissemination of leaflets with patients’ rights among the Roma in particular; 3) the opportunity for every citizen to seek and receive information via the website, the office, by e-mail and phone that benefitted 266 citizens; 4) a register of cases of violated rights in the healthcare area supported by a database of more than 250 court cases about healthcare issues. More information can be found at www.czpz.org.

Summary of bilateral results