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Description
Organisational Grant - implementation of the submitted strategy.
The OPUS Centre has a strategy for 2022-2025. Our mission is to support people in achieving their social goals. We aim to strengthen the role of the civic sector in the Łódzkie Province by developing programmes to activate residents, supporting NGOs and developing social entrepreneurship. Our values are respect, acceptance and empathy. Activity and cooperation are important to us. Our partners are local leaders, local authorities and business. Our strategic goals until 2025 are: 1. To strengthen local activism of residents of the city of Lodz and of the whole region as informed citizens; 2. To strengthen NGOs operating in the city of Lodz and in the whole region as partners of the public and private sectors; 3. To integrate the social economy into the entrepreneurial development in the region; 4. To adapt the organisational development of the OPUS Centre to its programme activities. Our main activities include: 1. To support civic activity of the residents (e.g. to support the creation and development of the Neighbourhood Activity Zones, running the Lodz Multicultural Centres and local centres); 2. To support non-governmental organisations (e.g. tu run the Łodz Civic Centre and the Local NGO Centres); 3. To develop social entrepreneurship; 4. To adapt the organisation to the directions of development, including: (a) development and implementation of solutions for ensuring quality services (staff supervisions, process descriptions, CRM, online services), (b) implementing a new governance structure, c) building financial sustainability (fundraising, international projects, paid services). We will conduct monitoring and evaluation of the strategy on the basis of semi-annual reviews of the implementation of the strategy and operational plans (projects). Once a year, there will be a team meeting to assess the degree of implementation of the strategy and develop an action plan for the following year.
Summary of project results
Support under the Programme was intended to support the development of the OPUS Center in 4 key areas: 1) increasing access to stationary and online services of the OPUS Center in the Łódź region - the main challenges are ensuring access to services in local communities and providing access to specialists via online. 2) adjustment of institutional development - the main challenges are the implementation of a new organizational structure and the development of competences of the OPUS Center team 3) development of fundraising activities - the main challenge is the diversification of financing sources and the development of new areas of activity, including: international cooperation and cooperation with business partners
The main activities undertaken in the project are: 1. Development of local offices of the OPUS Center - as part of the project, offices were established in Tomaszów Maz. and Sieradz. Currently, the OPUS Center has offices in Łódź, Kutno, Bełchatów, Tomaszów Maz. and Sieradz, which allows for increased access to support services at the subregional level. 2. Launching online services for non-governmental organizations - activities carried out in the form of webinars, hybrid meetings, and online consulting services. 3. Launching CRM as a tool to support management processes and implementing OPUS Center services 4. Development program for the OPUS Center team - training, consulting, supervision for advisors, animators, management staff 5. New organizational structure - as part of the project, a program structure was implemented at the OPUS Center, which allows for better management of bundles of thematic projects 6. Fundraising program - a business cooperation project and an international cooperation program were launched.
Main results: 1. Increase in the number of NGOs covered by the services of the OPUS Center - over 370 organizations were covered by the activities, which constitutes 101% of the assumed results) 2. Increased availability of services for NGOs locally - a network of local offices covering the Łódź region with services was established (100%) 3. Increased access to experts and online services - an offer of educational services and online/hybrid activities was created, ensuring quick access to specialists - approximately 150 entities using online services (110% of the assumed result). 4. Increased competence of the OPUS Center team - participation in over 5,000 hours. courses and training to improve knowledge and skills 5. Implementation of a service quality monitoring and assessment system based on CRM and service quality research 6. Development of 3 projects with business partners 7. Launch of international cooperation - we launched 4 new projects with international partners.