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Description
The project aims at the transformation of the digital operation of the KEPs’ Network in order to provide more efficient solutions to the main problems identified. The project will support the creation of an effective and operational network of the front offices for the Greek public administration that responds to the needs of the society, to the provision of high-level services for the citizens and enterprises, as well as to the exploitation of the capabilities of e-government and the rational use of the available resources. The project will seamlessly interoprate with the gov.gr maintaing a multi channel, inclusive approach to digital public services offered by the Greek State. Through the project proposed actions, direct citizens'' access to public administration, technological modernization of public administration and reduction of bureaucracy will be achieved, maladministration will be reduced and management concerning citizens'' problems will be enhanced. The areas of support are the design, implementation, testing, data cleansing and migration and deployment of the KEP new Information System with all the support needed like training (online and face to face), a helpdesk, a community of practice etc, interoperating with other key information systems and base registries in Greece and integrated with the new EU-GO portal along with project management services. GRNET S.A, the National Infrastructures for Research and Technology, a supervised by the Ministry of Digital Governance state owned company, will act as project partner and will provide technical knowhow by implementing the new KEP Information management system, all training and interoperability with other key. The OECD as project partner will implement activities for the optimization of KEPs'' Network in a benchlearning international best practices.