Reorganization of web-based sexual health counseling service and developing the quality framework of web-based services in the field of mental- and sexual and reproductive health.

Project facts

Project promoter:
Estonian Sexual Health Association
Project Number:
EE08-0006
Target groups
Children ,
Young adults
Status:
Completed
Final project cost:
€151,701
From Norway Grants:
€ 116,051
The project is carried out in:
Estonia

Description

In Estonia the proportion of STD/STI has increased year by year and teenage pregnancy rate is also high (4th in EU). It is important to have an informative website whereby free and professional web-based sexual-reproductive health counselling for youth is given. The aims of the project is to ensure access to good quality sexual health internet-counselling service for young people (8000 youth between 14-24 years), to ensure the good quality information and counselling web environments (80% users satisfied; 20 000 visits/month), to develop the quality framework of web-based counselling services in the field of mental- and sexual-reproductive health in cooperation with public sector and specialists. With the project the counselling system in amor.ee will be reorganized, the service will be economically more efficient. As wider impact, the sexual health risk behavior will decrease, also HIV and other STD/STI and rate of unwanted pregnancies. The quality of services will be influenced and access to quality web based services is improved. There is no donor partner, but project promoter is planning to cooperate with: Sex og sammfund, Klara Klock, SUSS, Sex og Politik.

Summary of project results

In Estonia the proportion of STD/STI has increased year by year and teenage pregnancy rate is also high (4th in EU 2013). It is important to have an informative website whereby free and professional web-based sexual-reproductive health counselling for youth is given. The aims of the project were to ensure access to good quality sexual health internet-counselling service for young people (3500 youth between 14-24 years), to ensure the good quality information and counselling web environments (80% users satisfied; 20 000 visits/month), to develop the quality framework of web-based counselling services in the field of mental- and sexual-reproductive health in cooperation with public sector and specialists. ESHA gave internet counselling service to 3127 youth between 14-24 years. On average 82% of all letters are send by girls and 9% of them in Russian (y 2015). Number of service recipients is lower but this decline was expected, since the content of the website and FAQ are significantly more comprehensive and finding answers is much easier than before. Thereby the service is economically more efficient. Website www.amor.ee is also accessible via smartphones increasing thereby user comfort and is visited aprox 22 000 - 15 000 times per month, depending on the time of year. Manual "Quality standards for youth web-counseling on health" is created. Currently available only in Estonian. Shown here: http://www.estl.ee/admin/upload/Dokumendid/Kvaliteedijuhend.pdf

Summary of bilateral results