Description
General objective - Enhancing CPRs effectiveness through the development and modernization of technological infrastructure, thus improving the quality of services provided to refugees, at the same time guaranteeing the security of the organizations computer networks, both the data / information, as well as the computer systems and storage. Specific objectives - Introduction of an innovative management of information networks and communication, improving the quality of services provided to refugees with the implementation of virtualization solutions - Updating online services for greater interoperability with existing internal systems of CPR - Flexibility in the workplace and access to data due to the geographical dispersion of services and movement of employees - Protection against security threats to computer networks
Summary of project results
Through this project, the promoter has modernized its technological infrastructure and became able to provide better assistance to refugees arriving in Portugal. Dealing with sensitive information, namely regarding asylum-seekers, the organization required a more modern information system, which would make information readily available to users in a secure way. The project included a diagnostic of the promoter’s needs, the setting up of the infrastructure, the creation of standardised procedures for its use and training for 33 users. The new infrastructure made possible new information management practices, modernized existing services and allowed for the creation of new ones, whilst making information more secure and available anywhere in the country, in a more cost-effective way. As an important complement to this project, Microsoft donated software to be used with this infrastructure, thus providing for a need that had not been anticipated.
Summary of bilateral results