Empowering and making visible people with refugee or migrant background

Project facts

Project promoter:
Estonian Refugee Council(EE)
Project Number:
EE-ACTIVECITIZENS-0048
Status:
Completed
Final project cost:
€84,067
Programme:

Description

The objective of the project is to empower refugees and people with migrant backgrounds living in Estonia, make them more visible and enable their positive image in the society, and diminish fears, stereotypes and prejudice associated with them. In the framework of the project, the social enterprise Siin & Sääl (Here & There) which involves and offers livelihoods opportunities to people with refugee and migrant backgrounds is further developed by supporting it on its way to financial independence and sustainability, so that it would be able to involve and empower more and more people with migration backgrounds. In addition, a series of roundtables called “Integration Accelerator” are organized by refugees themselves in six different locations targeting municipality-level specialists and workers, to impact their attitudes and tolerance towards people with migration backgrounds. Furthermore, a video calling for more tolerance and understanding, with the working title “Similarities between us”, is produced and disseminated to improve the attitudes and tolerance in the broader society. The core project team is comprised of four people, two of whom are themselves refugees and they will benefit also from acquiring practical leadership and project management skills and experiences. As the result of the project, people with refugee and migrant backgrounds living in Estonia are more capable and empowered and more competitive in the labor market, and people working in the social sphere in local municipalities and the society at large possess more open and tolerant attitudes and views.

Summary of project results

The project set out to support refugees and other people with migration backgrounds living in Estonia. Its goal was to make them more visible, highlight their positive contributions to society, and reduce the fears, stereotypes, and prejudices surrounding them. This was important because several challenges were getting in the way of their integration and ability to fully participate in the community.

Studies showed that people from different ethnic backgrounds who’ve lived in Estonia long-term often struggle to find common ground or build connections with local residents. Most interactions between different groups happen at work or school, but there aren’t many opportunities to meet and socialize in more informal settings. The Estonian Refugee Council’s experience confirmed that casual, everyday interactions between different groups are rare. Yet these kinds of interactions are key to learning the language, changing stereotypes, and forming real friendships.

Another issue is that refugees and migrants often don’t get the chance to show off their skills, knowledge, or expertise. Instead, they’re often seen as passive recipients of help, which reinforces stereotypes and can harm their self-esteem and mental health. This also makes it harder for them to compete in the job market, leaving them stuck with low-paying or undesirable “3D jobs” (Dirty, Dangerous, Demeaning). On top of that, their tough economic situation and the negativity they face can discourage them from taking part in community life or join civil society organizations.

What’s even more concerning is that refugees and migrants often face discrimination from local authorities and service providers—people who are supposed to support them. To tackle this, the project also focused on promoting tolerance in society and helping those who work with refugees overcome their biases and better understand the people they’re helping.

The project undertook several key activities to support and empower refugees and individuals with migration backgrounds in Estonia while fostering tolerance and understanding in society.

  1. Development of the Social Enterprise Siin & Sääl
    The project supported the growth and sustainability of the social enterprise Siin & Sääl, which offers job opportunities to refugees and people with migration backgrounds. Efforts focused on strengthening its economic independence to enable broader inclusion and empowerment. Initially, Siin & Sääl primarily offered short-term jobs. However, the enterprise evolved, employing a full-time chef from Turkey, Sule, who has been with the team for nearly a year. This allowed the café to operate regularly, offering food delivery through platforms like Wolt and Bolt Food. In addition to daily café operations, the catering service expanded, providing flexible job opportunities for refugees and migrants. The enterprise also hosted cultural and culinary evenings, involving a diverse range of participants from various backgrounds.
  2. Integration-Focused Roundtable Series “Lõimumiskiirendi”
    The project organized a series of roundtable discussions called “Lõimumiskiirendi” (Integration Accelerator) across six municipalities. These sessions were led by refugees living in Estonia and aimed at local government professionals working with migrants. Topics included Estonian language learning, cultural customs, religion and prayer, first encounters, adaptation, and employment. A total of 42 participants attended the events, which were well-received despite the challenging workload faced by municipal staff due to the influx of refugees from Ukraine following Russia’s aggression. Participants found the discussions valuable and eye-opening, taking notes and committing to sharing the insights and practical tips with colleagues.
  3. Production of a Video Promoting Tolerance
    The project produced a professional video titled “Vaata mulle silma ja sa näed, et...” (“Look into my eyes and you will see ...”). Featuring participants from Estonia and various countries like Nigeria, Iran, and Colombia, the video emphasized the shared humanity across race, gender, culture, and personal histories. It aimed to break down stereotypes and foster understanding. The production team included Lebanese and Estonian members, and the videos were published on platforms such as Delfi TV, the Estonian Refugee Council''s website, and social media. To date, the videos have been viewed over 7,000 times.

The project achieved several positive results, impacting refugees, people with migrant backgrounds, professionals, and society at large in Estonia:

Empowerment and Integration of Refugees

Refugees directly involved in the project gained practical skills essential for working life, such as management and teamwork. They formed meaningful friendships and networks, contributing to their sense of belonging and integration into Estonian society. Many participants became more active and engaged members of the community, showcasing their multifaceted empowerment.

Professional Growth and Self-Respect through Siin & Sääl

Refugees and individuals with migrant backgrounds participating in the social enterprise Siin & Sääl—whether permanently or through temporary job opportunities—experienced enhanced self-esteem and professional fulfillment. They earned an income while showcasing their skills, knowledge, and cultural heritage. This enabled them to present themselves as experts and contributors, challenging stereotypes and fostering a deeper appreciation for their origins.

Improved Understanding Among Local Professionals

The roundtable series "Lõimumiskiirendi" significantly enhanced the understanding of local government professionals about the strengths, skills, and challenges of refugees and migrants. This led to a reduction in fears, stereotypes, and prejudices, enabling local employees to provide higher-quality services. The shift in attitudes among professionals created a more supportive environment for migrants navigating public services.

Greater Tolerance and Reduced Hate Speech

The project also contributed to a broader societal impact by fostering greater tolerance toward people with migrant backgrounds. By raising awareness and breaking down stereotypes, it played a role in reducing hate speech and discriminatory behaviors, promoting a more inclusive and accepting society.  

Information on the projects funded by the EEA and Norway Grants is provided by the Programme and Fund Operators in the Beneficiary States, who are responsible for the completeness and accuracy of this information.