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Description
Galen plans to expand its business activities beyond operating in-store and online pharmacies by developing pharmaceutical care for senior customers. Under the project we will be launching Foni Pharm platform and an associated device, a smart speaker which will be tasked with reminding patients of medication taking times and doses, providing information about the medication they are taking and giving voice responses to inquiries about the contents of medication leaflets. The platform, operating with or without a speaker, will be a digital database interface to organise the pharmacy’s communication with the patient, with the use of a calendar and medicine lists. The system will allow direct communication between the patient and the pharmacist, and will include information about the patient’s medicine purchase history for better monitoring of therapy. It will apply artificial intelligence to engage the patient.
One of the Foni Pharm functionalities related to the patient’s safety will be the possibility of making voice-activated emergency calls through pre-programmed commands, such as “Help me!”, sent as a notification to persons indicated in the portal, e.g. family members, neighbours and emergency units.
We will purchase a number of consulting services aimed to prepare a business model and a system concept, and to develop and launch the system and platform. The innovative solution resulting from the project will be trademarked.