More information
Description
The dialogue in the global healthcare sector has recently been revolving around patient - oriented care It is a concept of healthcare management, which describes provision of healthcare services that are respectful of and corresponding to patient’s individual needs and values that lie at the core of clinical decision-making. It is also one of the three criteria used to measure the quality of healthcare in European institutions. The implementation of this complex concept in Lithuania is inefficient, and the current healthcare system is unable to address patients’ needs - according to research conducted by the National Audit Office of Lithuania, Lithuanians are dissatisfied with the quality of healthcare services. According to this criteria, Lithuania ranks 31st out of 34 European countries.
Target groups
Patients, doctors and nurses of partner healthcare institutions, in addition to the managers of other Lithuanian healthcare institutions and stakeholders within municipalities and the Ministry of health.
Results
Two health care institutions will implement patient and employer-oriented systems which will:
increase involvement of patients in decision-making process;
increase patient satisfaction;
decrease burn-out level among health care workers and improve psychosocial climate.
b. Increased patient level of awareness.
c. Founders of healthcare institutions are presented with recommendations for corrections for legal state-level documents.
d. Heads of healthcare institutions are presented with methodical recommendations for the implementation of patient-oriented policies in their institutions,
e. Increased competencies of the Lithuanian Junior Doctors’ Association.