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Description
The project aims at strengthening the capacity building of the Greek Ombudsman, both in terms of human capacity and infrastructure in order to combat maladministration and promote the principles of transparency, good governance and equal treatment. In order to achieve these goals, citizens’ accessibility to the Ombudsman services is crucial. Citizens’ accessibility will be improved through an updated IT infrastructure as well as with active presence of the Ombudsman in the regions. An Ombudsman office in Thessaloniki is of major importance so as to achieve better accessibility and visibility in North Greece, taking into consideration the range and nature of problems identified in the region as well as the scale of services to be performed by the Greek Ombudsman in North Greece through a regional Office. n order to enhance Ombudsman presence in all regions, visits will be scheduled all over Greece, with emphasis on the areas with scarce presence (e.g. big cities of Dodecanese prefecture, North Aegean, Peloponnese, Crete, etc.). Moreover, the Ombudsman will cooperate with the regional and local authorities to develop a network and strengthen cooperation. Through these visits the Ombudsman will improve the operation of regional administrative structures and services, aiming at effectiveness and transparency.The project will also support awareness raising on the Ombudsman mandates, promoting its preventive role, strengthening cooperation with the public authorities as well as with the civil society. The EU Agency for Fundamental Rights (FRA) will contribute to the fulfilment of the above goals through its contribution to trainings and capacity building activities related to fundamental rights, in particular in specific areas of its competence and expertise, including in relation to groups in vulnerable situations, such as persons with disabilities, Roma, children, prisoners in detention, etc.