Improved utility of data within police information system

Project facts

Project promoter:
Police of the Czech Republic(CZ)
Project Number:
CZ-HOMEAFFAIRS-0003
Status:
Completed
Final project cost:
€334,406
Programme:

Description

The project will improve international and national Police cooperation by improving the use of information systems within Czech Police which are instruments for data sharing on national and international level, such as the Schengen Information System (SIS II) and through the creation of record keeping software for an anonymous crisis helpline.

The project will include, inter alia, the following main activities: 

International cooperation in the SIS II framework:

  • Trainings on SIS II for Police officers and officers from the Police Directorate of the Czech Republic
  • Workshops for experts and specialist
  • Training for IT specialist/experts
  • Elaboration of the analysis, updating and maintenance of IS EVIN
  • Purchase and delivery of non-investment IT technology

Creation of record keeping software for an anonymous crisis helpline:

  • Development of registration software for the Anonymous Crisis Helpline
  • Development of mobile application
  • Preparation of professional content for the application for the development of mental health
  • Identifier of providers of psychological services of the Czech Republic (badges)    
  • Trainings provided (Training of Assessment Center assessors, Training of teaching skills, Crisis intervention training, Training for crisis helpline staff)       
  • Vienna test system (2 sets)

Summary of project results

The purpose of the project from the perspective of the activities of the ŘMPS was to make national and international police cooperation more efficient by improving the use of the police information system, which functions as a tool for data sharing at the national and international level, in particular the Schengen Information System (SIS). The effective use of the SIS depends primarily on the flawlessly functioning HW and SW basis of the national systems and on the quality of training of workers involved in international, in particular Schengen, cooperation. For this purpose, the project included activities such as modifications to the IS EVIN, modernization of the existing HW equipment of the ŘMPS operational cooperation department and adequate training of SIS users within various target groups. The aim and purpose of the training was to provide participants with a more comprehensive overview of the forms, methods and possibilities of functioning of international information exchange and internationally shared police information systems in use. At the same time, the presentations touched upon the area of ​​interoperability and the implementation of the new SIS legal framework.

The originally planned development of an information system for recording police psychological activities was abandoned, and this activity was replaced by activities related to police psychology. Registration software was created for an anonymous crisis helpline, which is primarily intended for members and employees of security forces (Police of the Czech Republic, Fire Rescue Service of the Czech Republic, Prison Administration of the Czech Republic, Customs Administration of the Czech Republic, General Inspectorate of Security Forces) and the Army of the Czech Republic. The crisis helpline operates by telephone, email and Skype. The registration system helps Crisis Helpline workers to record the topics discussed more accurately, which subsequently leads to a more targeted identification of, for example, their educational needs. A mobile application for the development of mental health was also developed, the aim of which is to make first psychological aid more accessible and time-efficient, thus becoming more accessible. The application is intended for members of security forces. Part of the development of the application was the creation of professional content focused on providing psychological support and mapping the network of available psychological services in the area. Furthermore, educational activities were planned and implemented in the form of courses for providers of the Assessment Center method, crisis intervention courses, teaching skills courses and training for crisis line workers. Identifiers - badges were ordered and purchased from project funds, all providers of psychological services (psychologists, crisis interventionists, peer support providers, Assessment Center evaluators and crisis line workers) have an identifier for inclusion among support providers. In connection with psychological testing, investment software, the so-called Vienna Testing System, was purchased.

A significant role in preparing the project content was played by the idea of ​​increasing awareness of international police cooperation and providing participants in training events with a more comprehensive overview of the forms, methods and possibilities of functioning of international information exchange and the internationally shared police information systems used. The need was met by organizing a total of 17 educational events for 1,200 participants, the result of these trainings being a significant increase in the number of queries to information systems. In connection with the improvement of the provision of psychological services by the Police of the Czech Republic, registration software was created for the anonymous crisis helpline, which is primarily intended for members and employees of security forces (Police of the Czech Republic, Fire Rescue Service of the Czech Republic, Prison Administration of the Czech Republic, Customs Administration of the Czech Republic, General Inspectorate of Security Forces) and the Army of the Czech Republic. The crisis helpline operates by phone, email and Skype. The registration system helps the Crisis Helpline staff to more accurately record the topics discussed, which subsequently leads to a more targeted identification of, for example, their educational needs. Crisis helpline staff were trained in a wider range of topics that they may encounter when conducting crisis interviews.

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