Action for the full recovery of victims of domestic violence and improving institutional coordination - ARIADNA

Project facts

Project promoter:
Balearic Institute of Women
Project Number:
Target groups
Victims of intimate-partner violence
Initial project cost:
Final project cost:
From EEA Grants:
€ 81,773
The project is carried out in:
Illes Balears

More information


The main object of the project is to design a software tool that unifies the knowledge of all agents that can intervene in the processes of prevention, detection and treatment of GBV in the Balearic Autonomous Community, for optimum coordination of the services and resources, for the benefit of the assistance to women in situations of abuse, and the minors in their care. This strategy should be consistent with the principles of transferability, sustainability and evaluation of results. The specific activities of the Project are: development of a common software tool, identification and training of the figure of "reference person" for women, implement a Training Plan for all services and administrations involved in cases of Domestic Violence, making a consistent study to investigate the reasons why the rate of complaints is so low in women killed by Domestic Violence, Organizing an Interinstitutional Congress on Gender Violence and obtaining a binding commitment to ensure the activities.

Summary of project results

The lack of coordination due to the difficult access to centralized information surrounding any victim or potential victim of gender based violence, lead to the development of a project to unify all the resources. The objective was to design a computer based information system that unifies the knowledge of all agents that can intervene in the processes related with Gender based Violence in the Balearic Islands. This would greatly improve the coordination of professional care services to victims, through personalized care plans and monitoring. The objective has been achieved by raising the process standards, preventing errors such as loss of contact, and inadequate monitoring of the victim, in order to establish coordination and communication paths, to prevent the re-victimization that usually occurred when not properly dealt with. The Information system tool has allowed equal attention coverage, as well as to integrate information sharing mechanisms, making the detection of situations of violence possible, and to analyse the impact of the actions, allow a continuous assessment, as well as continuous awareness raising. All of this is a result of combining the computer application, identifying the "person of reference" figure, the training provided, and the awareness raising and information dissemination activities. With this application, we achieved the improvement in inter-institutional coordination that was sought, by using a common tool.

Summary of bilateral results