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Frontpage News 2012 Helpline for abused women


Helpline for abused women and children

  • In the town of Drama in Northern Greece, the EEA Grants support the Ladies' Union in improving the situation for abused women and children.

    The charity network Ladies' Union of Drama supports poor families and people in immediate need of help in Northern Greece. The volunteer network recently bought a three-storey building in the centre of Drama and a €430,000 grant from Iceland, Liechtenstein and Norway will enable the network to establish a centre at the premises for victims of abuse and domestic violence.

    Providing multilingual information
    The centre's work will be based on an integrated approach to reintegration of abused women and children. In addition to emergency care and shelter, the centre will provide psychological and medical care and more long-term sustainable services such as employment advice. 70 women and 30 children can be accommodated at any given time. The volunteers that will work for the centre include social workers, medical staff, teachers, lawyers and journalists.

    The main activities within the EEA Grants financed project will be to renovate, reconstruct, furnish and equip the building and to establish an informational web site, a call centre and a help line for victims of abuse. All outreach and information channels will provide information in Greek and English, as well as in Albanian, Bulgarian and Russian, which are important languages for the region’s minority groups.

    Contributing to social integration
    By providing physical as well as social and psychological support to all victims of domestic violence, the overall objective of the Union’s project is to contribute to a normal social integration of abused women and children and to develop mechanisms to prevent abuse and domestic violence.

    Photo credit: The Ladies' Union of Drama

  • Country:


    Project title:


    Case number:


    Priority sector:

    Health and childcare


    € 430,000



    Type & project assistance:

    Individual Project

    Project promoter:

    Ladies Union of Drama

    Type of institution:


    Project duration:

    24 months

    Project cost:

    € 430,891

    Grant rate:


    Grant from:

    EEA Grants

    Grant agreement date:

    17 September 2009

    The purpose of the Project is to develop accommodation and communication facilities for victims of domestic abuse, with the overall objective of improving the situation for abused women and children in Northern Greece. Reference is made to the application dated 8 May 2008, and any subsequent correspondence with the Focal Point.

    The completed Project shall include the following activities and results:

    1. Construction of a reception area and accommodation for abused women and children in the premises of the Open Hospital House.

    2. Provision of equipment.

    3. Development and operation of a call centre (including a help line and a web portal).

    4. Publicity and promotion activities.

    5. Project management.

    The Project Promoter is the Drama Ladies Union.

    The Focal Point shall ensure that the Government of the Hellenic Republic provides at least 50 percent of the total Project costs.